Privacy Policy

At UK Local Solutions Home Repair Services, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, visit our website, or interact with us in any other way.
By using our services or visiting our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services or website.

1. Information We Collect

We may collect the following types of personal information when you use our services or interact with us:
  • Personal Identifiable Information (PII): This may include your name, address, phone number, email address, payment details, and other contact information.
  • Non-Personal Information: This includes your IP address, browser type, operating system, and other technical information to help us improve our website’s performance and user experience.
  • Service-related Information: This includes any information you provide when scheduling a service, making a payment, or requesting a quote.

2. How We Use Your Information

We use the information we collect for the following purposes:
  • To Provide Services: We use your personal information to schedule appointments, deliver services, process payments, and communicate with you about your requests or inquiries.
  • To Improve Our Services: We may use non-personal information to analyze website traffic, identify trends, and improve the user experience.
  • To Communicate with You: We may use your contact information to send service updates, promotions, or newsletters (only if you have opted in).
  • For Legal and Regulatory Purposes: We may use or disclose your personal information if required by law or in response to a legal request.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information with trusted partners and service providers for the following purposes:
  • Service Providers: We may share your information with third-party service providers who assist us in performing services (such as payment processors or contractors) under strict confidentiality agreements.
  • Legal Obligations: We may disclose your personal information if required to do so by law or in response to legal requests.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. This includes using secure technologies like encryption and firewalls to safeguard data.

However, no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure the complete security of your information. By using our services and website, you acknowledge and accept these risks.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site and allow us to improve the user experience. You can control cookies through your browser settings, though some features of the website may not function properly if cookies are disabled.

6. Your Rights and Choices

You have the right to access, update, or delete the personal information we hold about you. You can request corrections or deletions by contacting us directly at [email protected].
If you have subscribed to our marketing communications, you can opt-out at any time by clicking the “unsubscribe” link in the emails or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website. Please review this policy periodically for the most current information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
UK Local Solutions Home Repair Services
Email: [email protected]
Phone: 0345 3192 157
Address: Ram Mill, Business Centre, Gordon St, Chadderton, Oldham OL9 9RH, United Kingdom, Registered in England & Wales, Company Number: 14519591